Discover the 24x7 nerve center of Black Box voice and data capabilities.
Any Black Box Networks Services – Federal customer located anywhere in the world
has access to the best remote technical support services on a 24x7x365 basis
whether you are a Contract Maintenance customer, Warranty Customer, or simply
need to have services provided on a time-and-materials basis, our support technicians and
engineers are here to help you. We offer remote monitoring, diagnostic’s, moves
additions and changes, software and patch management, technician dispatch if
needed, engineering assistance, and repair and return services, all from a
single point of entry. We can provide support for the following voice platforms:
Nortel, Avaya, Siemens, and NEC. Data plaforms: Cisco, Nortel,
and Foundry. Transport (SONET/DWDM): Nortel and Cisco
For more information call 1-877-342-5837 or e-mail:
Sandy.Stone@federal.blackbox.com