Jeffrey Murray

Vice President

Black Box Network Services - Federal

Welcome to the Black Box Network Services - Federal, web site.  Black Box is a leading provider of telecommunication solutions to the Federal Government. We are part of a global telecommunication solutions company that offers Data, Voice, and Hotline (DVH) products and services to commercial and Government customers.   With offices, manufacturing, warehousing, and service delivery capabilities across 5 continents and in 141 countries, our 5,000+ team members provide telecommunications solutions to more than 175,000 customers worldwide.  Black Box is the largest DVH company in the world with more than $1.0 Billion in annual revenues.    

Black Box Network Services – Federal, a division of Black Box, focuses exclusively on the delivery of integrated solutions and life cycle support services that surround the Telecommunications Infrastructure.  Our solutions include Voice, Data, Cabling, and Transport (SONET/DWDM) systems as well as converged solutions such as IP Telephony, commonly known as VoIP.  Our solution suite encompasses every major manufacturer of voice and data products. Our vast capability in the products arena enables us to design an integrated solution (usually multi-vendor) to solve the business and mission critical needs of the Federal Government.  Whether our customer needs a new cabling infrastructure for a new building or renovation, new voice system, or a critical network to support their operations, Black Box stands ready to serve.   

Black Box Hotline offers over 118,000 products (over 18,000 on GSA schedule) to support data center solutions as well as structured cabling, data networks, voice systems, and audio/visual solutions.  From cables to network switches, our Hotline offers technical support and product solutions for our customers.   

Our Technical Assistance Centers and Network Operations Centers assure customers that we are watching over their interests, even while they sleep.  We have full service disaster recovery contingency plans to help our customers rapidly recover from catastrophic failures. We offer on-call after hours technical support, service level's that are guaranteed, warranty programs that protect your infrastructure, and world class engineers, technicians, and project managers to ensure we deliver the highest quality with the lowest possible degree of risk to your organization.  Simply put, Black Box offers a COMPLETE solution. 

Thank you for visiting our site.  If you are an existing customer, we thank you for your business and continued support of Black Box.  If you are not yet a Black Box customer, I am certain that if you require telecommunication services, Black Box would be the best choice for your organization.  We look forward to the opportunity to serve you. 

Sincerely, 

Jeffrey D Murray    

Jeffrey D. Murray
Vice President
Black Box Network Services - Federal Division 

You may contact us by clicking here or call 1-877-342-5837